Software Engineer, ServiceNow

United Kingdom

Information Technology (IT)

Group Functions

272523BR

London

Full Time

You will be a member of the Case and Document Management (CDM) Crew, which delivers innovative, efficient, and reliable case and document management platform services to streamline UBS clients’ experience. Together with your colleagues you are providing multiple client journey products leveraging SaaS and UBS’s own technology to its full potential. You will contribute to manage and evolve HR entry channels, increase self-service and client satisfaction. Another area of focus is the HR Portal, Virtual Assistant, Live Chat, and telephony

We’re looking for a Software Engineer to:

• design, develop, and improve the digital products and technology services we provide to our clients and employees
• apply a broad range of software engineering practices, from analyzing user needs and developing new features to automated testing and deployment
• ensure the quality, security, reliability, and compliance of our solutions by applying our digital principles and implementing both functional and non-functional requirements
• build observability into our solutions to monitor production health, help to resolve incidents, and remediate the root cause of risks and issues
• continuously up-skill, learn new technologies and practices, reuse strategic platforms and standards, evaluate options and make decisions with long-term sustainability in mind

You’ll be working in an agile and autonomous team in the Chief Digital and Information Office (CDIO) HR team in London, UK

We are a global organization that values diversity, collaboration, engineering & digital culture, and innovation. You will join the UBS Certified Engineer program which offers many learning opportunities. This is one of many strategic initiatives to drive engineering excellence

Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients

You have:

• self-driven, high proficiency and 10+ years of experience in analysis and development of ServiceNow technical solutions, ability to implement them and perform component integration tests for HR solutions. You are experienced in providing ServiceNow configuration best practices advice (workflow, UI, client scripts, business rules, etc), giving technical advice, reviewing designs, implementing CI/CD pipelines. On top of the hands-on role the candidate should be able to display competencies as a tech lead to guide and coach the group of developers and help them grow in the technical aspects on ServiceNow
• a proven track of work experience in cloud deployments (MS Azure preferred) in an agile SDLC environment, leveraging modern programming languages, DevOps, SQL and noSQL databases, and test-driven development
• proven Experience on HRSD is exceptionally good add on but in absence of the same ability to pick up HRSD skills is something which is expected
• a ServiceNow certification is beneficial
• you hold a relevant bachelor's degree or equivalent. You are a strong communicator, fluent in English, from making presentations to technical writing

UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.

With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

This role requires an assessment on application. Learn more about how we hire: www.ubs.com/global/en/careers/experienced-professionals.html

At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.

From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.