Retail Store Supervisor - Hugo Boss
Battersea Academy for Skills & Employment ↗HUGO BOSS is one of the leading premium fashion and lifestyle companies with around 14,700 employees worldwide. As the most important interface to our customers, you have a passion for our products and act as brand ambassador for HUGO BOSS. Join a team that creates an exceptional brand and shopping experience with enthusiasm, fun and expertise – because to create something extraordinary, we must explore new paths together. Shape your personal future at HUGO BOSS!
WHAT YOU CAN EXPECT
In your role as a Supervisor, you act as an inspirational role model in supervising the team members on the sales floor in
the KPI achievement with a tireless drive to deliver excellent customer service.
- Supervise, assist and motivate team members on the sales floor to achieve individual and location’s performance
targets and KPIs
- Support the management team in implementing action plans to achieve short and long-term targets
- Coaching, developing and training team members to continuously improve product and selling skills
- Implement and maintain a customer centric mindset to build a loyal customer base
- Drive the use of all available tools and ensure procedures are executed and policies followed
- Build and maintain awareness of our competitors and local markets by sharing any relevant findings with your
Area Manager and retail team
YOUR PROFILE
- Previous experience in a similar management role within a fashion and lifestyle retail environment
- Passionate in leading, motivating and training team members through active supervision
- Ability to be flexible and adaptable to the need of the business
- Demonstrate strong commercial acumen and brand knowledge
- Willingness to constantly learn & develop
- Excellent communication skills at all levels, both written and verbal
- Experience in networking & building relationships
YOUR BENEFITS
- Competitive salary, commission and attractive benefits
- Global career paths for specialists and leadership
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
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