Waiter - Oxford

Blue Arrow and currently looking for flexible front of house employees to support our busy clients.

If you want to be part of a vibrant, supportive and diverse team, then apply now to join us at Blue Arrow. We can provide you with flexible working hours to fit around other commitments and it's a great way to meet new people.

Roles & Responsibilities- As Waiting Staff you will have: 

Excellent customer service skills and outstanding people skills; confident interacting with customers and dealing with customer complaints/queries/questions

 Ability to build relationships with colleagues and customers, ensuring mutual satisfaction

 Active listening and effective communication skills

 Able to confidently work in a team but also individually

 Attentiveness and patience for customers

 Strong organisational and multi-tasking skills

 Ability to perform well in a fast-paced environment

 Keen product awareness

 Aware of customer allergens and intolerances, and how to deal with them

 Proactive approach to tasks and duties

 Experience using point of sale systems and cash handling Personal traits

As Waiting Staff you will: 

Prepare tables by setting up linens, silverware and glasses, arranging table settings and maintain a tidy dining area  Meet with restaurant staff to review daily specials, changes on the menu and service specifications for reservations (e.g. parties)

 Greet and show customers to their tables

 Present a variety of menu options and daily specials to customers, and share additional information about each table with restaurant team and kitchen team where necessary

 Advise on the best food and drink choices for each customer and answer questions. Provide detailed menu information when asked (e.g. about portions, ingredients or potential food allergies)

 Check customers' IDs to ensure they meet minimum age requirements for consumption of alcoholic drinks as well as food with alcohol content

 Take accurate food and drinks orders; this could be using a tablet/specific software, by hand via an order slips or by memory

 Communicate order details to the kitchen staff

 Check the quality of the final servings and resolve any issues, check dishes and kitchenware for cleanliness and presentation and report any problems

 Deliver food and drink orders to the table deftly and accurately

 Guarantee compliance to cleanliness standards 

Carry used plates, glasses and silverware to kitchen for cleaning

Qualifications/Licences/Certifications Essential

 High/secondary school education and basic maths

 Competent level of English spoken and written

 Ideally proven/previous work experience as a Waiter/Waitress

If you're excited to join our friendly front of house team, don't hesitate to apply today.

Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.