Senior Housing Officer

Senior Housing Officer Vacancy

Agency Ref: 72742

A highly reputable Housing Association based in Oxfordshire are currently looking to recruit a Locality Lead on a full time, permanent basis.

Type: Permanent

Location: Hybrid working onsite in Oxfordshire

Hours: Monday to Friday, 8:30am – 5pm

Salary: £37,400 per annum

Main responsibilities of the role:

• Ensure the smooth running of the specialised housing team as well as providing essential customer focussed service
• Line management of 1x Housing Officer within their specified areas and coordinating the work of colleagues from other internal teams within their locality
• Provide high quality housing management services to residents and agencies
• Manage staff to ensure that their range of tasks are completed within legislative and or agreed timescales
• Effectively liaise with both internal and external customers to ensure a collaborative approach and service is provided
• To assume direct responsibility in respect of any more complex and/or sensitive issues relating to customers including managing complaints

Essential requirements:

• Substantial housing management experience
• Excellent customer skills, motivation and discipline to meet deadlines and targets
• Previous experience of managing staff in a busy environment

If you are looking for a new role and interested in this position please contact Tia Hewitt on 01908 295000 or forward your updated CV to Thewitt@venngroup.com