Ongoing Temp Customer Resolutions Advisor
Huntress ↗SPONSORED
Full Job Description
This is a temporary, ongoing position with an established and expanding organisation, and the role will be based at their distribution depot in Maidstone.
1/4 WFH.
The main duties within this role will be to track and investigate customers queries, to use the CRM system to prioritise customer queries, to manage a queue of queries ranging from clients to customers, to coordinate investigations into queries and complaints to reach a resolution and to update information.
You will also need:
This is a full-time role, working 39 hours a week between the hours of 8am and 6pm. This will be over 5 days out of the 7 and will include some weekend working.
If you have customer service or administration experience, can commit to a temporary, ongoing contract, and can start immediately then please send us a copy of your CV by clicking apply!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
1/4 WFH.
The main duties within this role will be to track and investigate customers queries, to use the CRM system to prioritise customer queries, to manage a queue of queries ranging from clients to customers, to coordinate investigations into queries and complaints to reach a resolution and to update information.
You will also need:
- Basic experience of Microsoft Excel.
- Experience within a Customer Service setting.
- To be able to write and speak in fluent English
- Have access to the internet at home for remote working
This is a full-time role, working 39 hours a week between the hours of 8am and 6pm. This will be over 5 days out of the 7 and will include some weekend working.
If you have customer service or administration experience, can commit to a temporary, ongoing contract, and can start immediately then please send us a copy of your CV by clicking apply!
Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.
We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.
PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.
SPONSORED