Case Coordinator
St Mungo's ↗Are you passionate about supporting our clients on their journey to recovery?
As the case coordinator your focus will be line managing A&R workers to carry out comprehensive assessments for those at imminent risk of rough sleeping and helping to reconnect them with supported networks in their home area or where they have a proven link. We’ll also rely on you to provide each client with personalised case management support and turn their assessment into a practical action plan that fully involves them.
In this role you will:
- Coordinate the client journey from rough sleeping to staying with us and most importantly finding them the right housing pathway in 28 days.
- You will manage the workload of up to 4 assessment and reconnection keyworkers.
- Liaise with outreach and other referrers within the westminster pathway to accept clients into the Harrow Road assessment Centre
- Attend move on related meetings held by the pathway commissioners
- Attend professionals meetings to advocate for clients in relation to their support needs and or move on
About you
We are looking for someone with:
- Experience of communicating, liaising and negotiating with internal and external to a high level.
- Experience of client case management and the resilience to achieve and meet agreed outcomes.
- The ability to manage complex behaviours and motivate staff and clients to achieve outcomes with a creative and person centred approach.
- The ability to coordinate a project or team in a homelessness service and provide reconnection advice.
- Excellent communication skills and the ability to work with others whilst managing your own time.
- Above all we are looking for inspirational, committed individuals who have a genuine desire to support people to rebuild their lives.
How to apply
Click the ‘Apply Now’ Button to start your online application form.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
Closing date: 10am on Wednesday 10 2023
Interview and assessments on: w/c 22 May 2023