Customer Service Representative

Lloyds Banking Group – Inbound Customer Service Advisor

Pay - £11.25 per hour, £21,937.5 per year

Shifts between 8am and 8pm Mon-Sun

Location – Birmingham City Centre, B1

Full Time Permanent Contract!

Are you local to Birmingham and looking for a new challenge? Look no further than Firstsource! We are here to help you take the next step in your career. No two calls are the same in banking. One minute you might be freezing a debit card for someone who’s had a fun weekend and lost their card, the next you might be passing someone through to fraud so they can authorise a large payment for someone trying to buy a Tesla.

Benefits of working at Firstsource

There is a huge list of benefits of working for Firstsource, here’s some of our favourites;

• Health Shield Medical Cashback Plan

• 29 days off every year, increasing with every year of employment

• Fortnightly Pay

• Employee Discounts with well-known retailers

• Overtime paid at higher rate

• A kitchenette equipped with fridges, microwaves & coffee makers

• Amazing progression opportunities

• Job security, guaranteed hours