Full Job Description
AJ Hales has a fantastic opportunity for a Pharmacy Customer Service Assistant to join our team.
This is a great opportunity for someone to join a successful team in partnering with the local community and contributing to the success of the Pharmacy and Company.
AJ Hales Pharmacy share the same vision – providing high quality healthcare and support within the local community.
To be successful in this role you will be a team player who is a detailed oriented person working methodically and accurately. In addition, you will have:
What you can expect:
Day-to-day tasks
In this role you could:
- answer customer questions by phone, email, webchat, social media or in person
- give quotations and check product availability
- sell products or services and take payments
- handle complaints or pass them to a supervisor
- add customer information onto a computer
- track orders and arrange deliveries
You'll need:
- customer service skills
- to be thorough and pay attention to detail
- the ability to work well with others
- sensitivity and understanding
- patience and the ability to remain calm in stressful situations
- the ability to accept criticism and work well under pressure
- excellent verbal communication skills
- active listening skills
- to be able to use a computer and the main software packages competently
As a growing Company you will also be able to develop your career with a wide variety of opportunities available. We will also be training the candidate.
If you think you are the right fit for the role and are looking for a new challenge, apply now!
Job Types: Permanent, Part-time
Salary: £18,000-£22,000 per year.
Benefits:
- Company pension
- Cycle to work scheme
- On-site parking
Schedule:
- Day shift
- Monday to Friday
- 30-40hours per week
Job Types: Full-time, Part-time
Part-time hours: 24-37.5 per week
Salary: £18,000.00-£22,000.00 per year
Benefits:
- Company events
- Free parking
- Private medical insurance
Schedule:
Supplemental pay types:
Ability to commute/relocate:
- Cardiff, CF14 4LU: reliably commute or plan to relocate before starting work (required)
Experience:
- Pharmacy: 1 year (preferred)
Work Location: In person
Reference ID: AJHALESTech
Expected start date: 29/05/2026
