Shipping & Customs Co-ordinator - Smethwick

• A perishable goods environment with a daily challenge
• A dynamic and tenacious candidate is required for a fast-paced operation

My client operates out of their hub in Smethwick, Birmingham and primarily deals with the import and export of fast-paced ocean freight deliveries. Their business is rapidly expanding and they currently contract out to many house-hold names and market leading global brands. Their business has expanded considerably over the last few years and their brand has now become a premium within the perishable goods arena.

The successful Shipping & Customs Co-ordinator will report directly into the company Operations Manager and will be responsible for the following tasks:

• Working in a perishable goods environment across air, ocean & road freight shipping
• Resolve customer queries and solve logistics problems
• Actively monitoring of all shipments and setting our customer's expectations
• Providing excellent customer service
• Providing quotes and price indications to our customers
• Providing import/export solutions, when dealing with HMRC regulations.
• Producing all relevant shipping paperwork and arranging transport and collections.